FAQ
Frequently asked questions
Getting started
Sign up, go to your dashboard, and click "Create page". Enter a title and slug, connect a payout method, then publish. The whole process takes under five minutes.
None at all. spon.to is built for organizers, not developers. If you can fill in a form you can publish a donation page.
Payments
Donations are processed by Stripe — one of the most trusted payment processors in the world. Donors can pay by card. Bank transfer instructions can also be displayed on your page.
For card payments, Stripe typically pays out within 2–7 business days depending on your country. You can configure payout schedules in your Stripe dashboard.
spon.to charges a small platform fee per successful donation. Stripe charges a separate payment processing fee (varies by country). Both are shown in your dashboard before you publish.
Not yet — spon.to currently supports one-time donations only. Recurring giving is on our roadmap.
Pages & features
On the free plan, each account can have one page. PRO users can create unlimited pages. You can upgrade anytime from your dashboard.
Yes. You can add multiple goals to your page, set target amounts, and track progress. Each goal can be linked to a specific payout method.
You can choose from several theme presets, pick a font, and set a custom accent color. More templates are planned for future releases.
By default yes. You can disable search engine indexing per page in the Basics settings if you prefer a private page.
Trust & security
All card payments go through Stripe, which is PCI-DSS compliant and used by millions of businesses worldwide. spon.to never sees or stores full card details.
Verified organisations display a "Verified organization" badge on their page. Verification is granted manually by the spon.to team after identity review.
Still have questions? Write to us at hello@spon.to and we'll get back to you within one business day.